Operations Associate/Assistant

Newark, Delaware, United States

Job Summary

Are you interested in e-commerce and you’re energetic? As an Operations Associate/Assistant at PConline365, you will support the Operations Manager and a variety of tasks. In your role, you will be supporting internal operations, building external business relationships, and completing tasks and leading projects. The base salary for the Assistant position is $3500/month and for the Associate position is $4500/month, The range for monthly bonus is 0~10%.

Essential Duties and Responsibilities

Include but are not limited to:

Supporting Internal Operations

  • Enforcing company policies and procedures within the office

  • Assists in operational systems, processes, and infrastructure while identifying improvements to increase efficiency and productivity

  • Liaise with different departments to enhance teamwork and help meet the departments’ daily and quarterly goals

  • Assist in scheduling and managing the tasks within the department

  • Multitask across a variety of projects, triaging as necessary to ensure success

Building External Business Relationships

  • Represent the company and brand while promoting on Social media platforms

  • Work closely with the Operations Manager to oversee daily business operations

  • Create marketing communications and social media posts

  • Proofread and edit reports, presentations, and client-facing materials

  • Maintain credible and professional relationships with external vendors, clients, and contractors

Completing Tasks and Leading Projects

  • Take ownership in delivering high-quality results in assigned tasks and projects

  • Proactively analyze, make recommendations and solve mission-critical issues

  • Learn, utilize, and participate in updating the company’s ERP system

  • Other duties and projects may be assigned based on needs

Qualifications and Requirements

  • Bachelor’s degree in business and public administration, technical management, information systems, engineering, finance/accounting, sales and marketing, or related fields.

  • 1-3 years experience working in an operations department, e-Commerce company, or in marketing and sales for Operations Associate. No prior experience is required for Operations Assistant. 

  • Familiarity with Microsoft Office or Google Workplace is required.

  • Ability to work effectively in a fast-paced environment.

  • Strong customer service, computer proficiency, and business acumen with attention to detail.

  • The ability to multitask and prioritize and strong organizational skills are a must.

  • Excellent verbal and written communication skills are required.

  • Experience with working with cross-functional and diverse groups is highly desirable.

  • Bilingual abilities in Mandarin Chinese and English are preferred.

  • We are open to accepting candidates with OPT.

  • There is a one-month probationary period.